Provide technical support to organizations’ internal users of desktop applications and hardware. Answer questions related to procedures, transactions, system status, interacting with network services, and application developers in order to restore service, usability, and identify problems. Under general supervision, and occasional direct supervision performs assignments requiring experience and knowledge of standard concepts within their field. Displays core job competencies by analyzing possible solutions using standard procedures while developing advanced skills
Qualification & Experience:
- 2+ years of experience, or equivalent work experience in lieu of degree.