- Develop talents and strengthen staff capability; ensure all staff receives appropriate training.
- Strengthen AirAsia brand image and customer advocacy
- Ensure that aircraft refueling is supervised with the correct grade and quantity of fuel, fuel water checks, fire safety precautions and ensure that filler caps are being replaced after refueling in the absence of a qualified Engineer
- Promote AirAsia’s culture within the organization
- Ensure transparency and promote good governance
- In-charge of the safety of the aircraft on the ground
- Make all reasonable steps to ensure that the aircraft mass and balance is within the calculated limits for the operating conditions