Citibank Careers for Freshers – Infra Intmd Tech Analyst


Job Description:

Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm’s reputation and safeguarding Citigroup, its clients, and assets, by driving compliance with applicable laws, rules, and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct, and business practices, and escalating, managing and reporting control issues with transparency.

Job Responsibilities:

  • Drive Root Cause Analysis (RCA) post-restoration of service, drive thematic analysis, and reduce recurrence and occurrence
  • Responsible for overall operating system applications
  • Develop projects required for the design of metrics, analytical tools, benchmarking activities, and best practices
  • Provide technical/strategic direction and act as advisor/coach to lower-level analysts
  • Create complex improvement plans, perform impact analysis solve/work high impact problems/projects, and provide resolutions to restore services
  • Review requirement documents, define hardware requirements, and examine and update processes and procedures as necessary
  • Contribute to technical direction and strategic decisions

Qualification & Experience:

  • 5-8 years of experience in Infrastructure Technologies delivery with a proven track record of operational process change and improvement

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