Small and Medium businesses are the lifeblood of the economy. This opportunity is challenging and transformational. As the regional leaders, you will drive merchant acquiring and activation at scale. The spectrum of responsibilities across merchant signing, activation, continuous engagement requires a passion for working on the ground and getting it done. You independently manage key success metrics across the designated region and manage large multi-vendor feet on the street team. You will provide exceptional hands-on leadership in the trenches to vendor teams and make things happen on a daily and hourly basis. You will lead contributor to strategic direction for the larger business as it evolves from the ground up.
Google is passionate about organizing the world’s information and making it universally accessible and useful. As more Internet users come online around the world, we aim to address the needs of people in developing countries, including India, Indonesia and the Philippines. The needs and computing paradigm of these users are uniquely differentiated and we look forward to providing them with the best products and services to suit their growing digital lives.
As part of this effort, you will work closely with engineering teams around the world to build great products and features.
- Deliver key regional performance metrics as a core contributor to onboarding small and medium retail businesses on Google Pay.
- Drive a transformational regional strategy and direction for merchant on-boarding, activation, servicing and ongoing merchant engagement; Identify and prioritize key cities and geographies where we will roll out.
- Ensure standards of training and sales enablement support to vendor feet-on-street teams in the market.
- Interface across teams to drive healthy growth of merchants coming onto Google Pay; contribute to innovative business and opportunities.
- Drive collaboration, thought leadership and execution for bringing Google Pay to SMBs across India.
Qualification & Experience:
- 3 years of scaled frontline people management experience.
Job Location: Mumbai, India