Wipro Jobs For Freshers – WebLogic Admin

Wipro

Job Responsibilities:

  • Perform Trend analysis, identify top few incidents and work with respective teams/individuals to minimize the incidents, Hardware troubleshooting & Vendor coordination Prepare Weekly and monthly status reports.
  • As a Senior Administrator, you should be able to handle first point escalation for all technical and process issues.
  • Provide technical subject matter expertise wherever required.
  • Effort estimation/reviews on a need basis for new projects.
  • Work on the service improvement programs.
  • Plan and schedule Changes, Coordinating with different stakeholders.
  • Ensure proper communication and quick resolution as a crisis manager.
  • Training of new team members.
  • Able to work on Knowledge acquisition and updates to related documents”
  • Perform RCA for Major Incidents related to his / her tower Follow quality/security process defined for the engagement.
  • Participate in business meetings with various stakeholders on a need basis.
  • Take corrective actions based on the customer satisfaction surveys.

Qualification & Experience:

  • 3 – 5 Years of Experience

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