Job Responsibilities: Perform Trend analysis, identify top few incidents and work with respective teams/individuals to minimize the incidents, Hardware troubleshooting & Vendor coordination Prepare Weekly and monthly status reports. As a Senior Administrator, you should …

Job Responsibilities: Drive service improvement programs. Weekly and monthly status reports to higher management. Drives day to day operations and work plan allocation/management. Ensure adherence to quality/security standards defined for the engagement Perform Trend analysis, …